Elegance Group Blog

If you’ve ever felt like managing your IT service desk with ServiceNow is more complicated and expensive than it needs to be, you’re not alone.

Jira Service Management is more than just an ITSM tool, it’s a flexible, scalable service management solution that can benefit a wide range of teams.

From AI-driven enhancements in JSM to transformative teamwork strategies, the event provided a deep dive into the tools and trends shaping the future of modern work.

Atlassian has once again raised the bar for IT operations teams with a powerful set of new features in Jira Service Management (JSM).

Over the past two months, some transformative features have emerged, providing teams with smarter automation, improved data accuracy and a streamlined approach to managing issue security.

By diving into real-world customer stories, we showed how JSM can manage everything from legal contracts to client onboarding, inventory, and more.

Atlassian Guard offers tools to secure sensitive information, enforce security policies, and detect potential threats in real-time across your entire Atlassian ecosystem.

How confident are you that you're only paying for the Atlassian licences you actually need?

As we move into the latter half of 2024, it's time to explore some exciting new features in Jira Service Management.