Atlassian Partner
Your trusted Atlassian Platinum Partner for more elegant solutions, seamless migrations and great ROI
Why work with an Atlassian
Platinum Partner?
Atlassian's Platinum Partners demonstrate the highest level of expertise and commitment to Atlassian products. To be Platinum, we must meet rigorous training criteria and have a proven track record of delivering exceptional solutions. What This Means for You Choosing a Platinum Partner guarantees you're working with a team that has the in-depth knowledge and experience of Atlassian tools and best practices you need. This expertise translates into tailored solutions that align with your business objectives, ensuring efficient and effective outcomes.
How we save you money on Atlassian licensing
As a Platinum Partner, not only can we get you the licensing you need more quickly and more elegantly than going direct, but we have access to tools and product insights that aren't widely available and can significantly reduce your Atlassian bill.
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Expertise and Experience
Platinum Partners have extensive experience in implementing and optimising Atlassian products across various industries. This means they can provide insights and solutions that are both innovative and practical.
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Cost Savings
By optimising your Atlassian licensing and identifying inefficiencies, Platinum Partners help reduce operational costs, ensuring you get the best value for your investment.
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Access to Advanced Resources
Being at the top tier, Platinum Partners have access to Atlassian's resources and support. This ensures any challenges are addressed promptly, minimising downtime and enhancing productivity.
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Comprehensive Support
From initial consultation to post-implementation support, Platinum Partners offer end-to-end services. This holistic approach ensures that your team is well-equipped to leverage Atlassian tools effectively.
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Training and Empowerment
Platinum Partners provide comprehensive training to your staff, ensuring they have the skills and confidence to utilise Atlassian tools to their fullest potential.
In summary, partnering with an Atlassian Platinum Solution Partner like Elegance Group ensures top-tier expertise, resources, and support, enabling your business to maximise the value of Atlassian products and achieve your strategic goals
About Elegance Group
We’ve helped clients worldwide solve many process and business problems by thinking just a little bit differently. We are dedicated to solving complex business challenges through tailored solutions that empower organisations to thrive. As a leading Atlassian Platinum Solution Partner, we specialise in streamlining operations, enhancing efficiency, and delivering measurable results for businesses.
Our Purpose
Elegance Group exists to transform how teams work by leveraging the power of Atlassian products. Whether you're looking to optimise workflows, migrate to the Cloud or integrate tools across your organisation, we provide expertise that ensures success at every step.
Our mission is to help businesses unlock their potential by aligning technology with their unique goals and needs.
Explore the Atlassian Difference
Whether you’re new to the Atlassian suite or looking to optimise existing configurations, Elegance Group is your partner for success. By focusing solely on Atlassian, we deliver precision, innovation and measurable results. Let us help you harness the full power of the Atlassian ecosystem.
Atlassian Specialities
Elegance Group excels in maximising the value of your Atlassian tools by optimising licensing spend, consolidating your tooling ecosystem, and streamlining processes to uncover operational efficiencies. We specialise in migrating organisations from incumbent tools to Atlassian solutions and facilitating seamless transitions from on-premises Atlassian deployments to the Cloud. Our expertise ensures that your teams operate cohesively, efficiently, and with the agility required to meet evolving business demands.
What Sets Us Apart?
Tailored solutions >
We don’t believe in one-size-fits-all. Our approach begins with understanding your challenges and aspirations, enabling us to craft bespoke solutions using tools like Jira, Jira Service Management and Confluence.
Efficiency at every step >
Through our expert implementation services, we help businesses save time and costs. From system migrations to licensing audits, our proven strategies simplify even the most cGomplex projects.
Expertise you can trust >
As Atlassian specialists, our team brings deep industry knowledge and practical experience to every engagement. From small teams to enterprise-level transformations, we deliver with precision.
Seamless collaboration >
Collaboration lies at the heart of everything we do. By working closely with our clients, we create solutions that drive adoption and long-term value.
The benefits of working with Elegance Group
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Improved Productivity:
Empower your teams with tools and processes that eliminate inefficiencies and enhance focus
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Future-Proof Your Business:
Leverage our Atlassian Cloud expertise to modernise and scale with confidence
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Unmatched Support:
From the initial consultation to ongoing management, our dedicated team ensures a smooth journey
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Optimised Investments:
Realise a clear ROI with tailored strategies that deliver immediate and lasting value
A Partner
you can
rely on
Elegance Group is more than a service provider; we’re a partner in your journey towards growth and innovation. Together, we’ll resolve today’s challenges and build the foundation for tomorrow’s success.
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Atlassian Awards
In 2022, Elegance Group was proud to be named the Atlassian Partner of the Year in the Work Management for All Solutions category. This award recognises our expertise in delivering transformative solutions that help businesses achieve their goals using Atlassian's powerful tools.
Operating from our headquarters in New Zealand and Australia, we proudly service clients across the Asia-Pacific region. Our team’s dedication to innovation and our ability to align Atlassian technologies with unique business needs has been key to earning this distinction.
The award recognition underscores our role as a trusted Atlassian solutions partner, consistently exceeding client expectations and driving measurable results. It also reflects our ongoing commitment to collaboration, efficiency, and the continuous pursuit of excellence in the Atlassian ecosystem.
Recognition from Atlassian as a solution provider inspires us to continue leading the way in providing cutting-edge solutions, helping organisations across APAC tackle complex challenges and unlock new opportunities.
Atlassian Products and Solutions: Expertise You Can Trust
Elegance Group, specialises in all things Atlassian, providing expert solutions that empower teams to achieve exceptional results. With a singular focus on Atlassian products, we deliver tailored solutions and services designed to drive efficiency, collaboration and growth across organisations.
Learn More
The cornerstone of agile project management, Jira Software enables teams to plan, track, and release projects with confidence. Whether you're managing a Kanban board or scaling Scrum across your organisation, we ensure Jira Software is aligned with your workflows for maximum efficiency.
Transform IT service delivery with this high-velocity tool, designed to unite IT operations, development and business teams. From incident management to service requests, we ensure smooth, automated processes that enhance customer satisfaction.
Collaborate smarter with a shared workspace that centralises knowledge and streamlines content creation. We help businesses utilise Confluence to foster innovation and ensure that teams can access vital information when they need it.
Perfect for product managers, this tool captures and prioritises ideas, helping teams focus on what matters most. We provide guidance to align product roadmaps with broader business goals.
Perfect for product managers, this tool captures and prioritises ideas, helping teams focus on what matters most. We provide guidance to align product roadmaps with broader business goals.
Our Services and Solutions
Elegance Group’s services are tailored to ensure you get the most out of your Atlassian investment. From initial consultation to ongoing optimisation, we partner with you every step of the way.
Solution Design
Our solutions start with understanding your unique business challenges – and we love a curly business challenge! Using a consultative approach, we map your workflows and identify opportunities to integrate Atlassian products in ways that enhance efficiency and reduce friction. Whether it’s enabling agile delivery or improving cross-departmental collaboration, we design solutions that align with your vision.
Implementation and Integration
Seamlessly implement Atlassian tools across your organisation with the help of our certified experts. We ensure integrations between Jira, Confluence, Bitbucket, and many other tools work flawlessly, providing a single source of truth for your teams.
Migrations
Whether you’re migrating from Server or Data Centre to Atlassian Cloud, or consolidating multiple Atlassian instances, we handle the complexities for you. Our proven migration methodology minimises risk, ensuring data integrity and continuity throughout the process.
Licensing Management and Audits
Optimise your Atlassian licensing investment with our end-to-end licensing services. We help you right-size your licenses, ensuring cost efficiency and compliance. Additionally, we perform audits to identify underused features and propose cost-saving opportunities, such as replacing third-party marketplace apps with native Atlassian functionality.
Training and Ongoing Support
Our partnership doesn’t end with implementation. Our tailored training sessions ensure your teams are empowered to use Atlassian tools to their fullest potential. We also offer ongoing support to address issues, manage upgrades and introduce new features as your needs evolve.
Why Choose Elegance Group?
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Dedicated Focus:
Atlassian products are our specialty. Unlike other providers, we work exclusively with Atlassian tools, ensuring unmatched depth of knowledge and expertise.
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Proven Expertise:
As an Atlassian Platinum Solution Partner, we bring a wealth of experience, helping organisations across Australia, New Zealand and globally unlock value from their Atlassian investment.
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Innovative Solutions:
From the initial consultation to ongoing management, our dedicated team ensures a smooth journey
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Customer-Centric Approach:
Our success is built on strong partnerships. We collaborate closely with your team, providing insights and guidance every step of the way.
Erin Burke, Global Head of Procurement and Support, Pepperstone
"Elegance brought a level of knowledge about the potential of Atlassian within our current entitlements and the long term opportunities that allowed us to start doing strategic planning. The technical skills of the team we worked with helped uplift our maturity and transition internal teams into a new toolset..."
Gavin Strelitz, Implementation Leader, ASL
"All in all it was a very professional, collaborative and easy working engagement which resulted in strong outcomes for ASL."
Andy McCarthy, General Manager of Technology Engineering, NRMA
"Elegance Group was great to work with, their Atlassian JSM experience was obvious from the outset and hugely beneficial particularly when both teams underestimated the challenge in migrating from the NRMA Service Now incumbent towards the new JSM platform."
Richard Lane, Director of Security & Global IT, Zip
"What we'll spend this year with Elegance Group will save me 3-4 times that amount in Atlassian licensing."
Shaun Roos, Program Manager, Harrison.ai
"We’ve increased efficiency and enhanced our compliance, continuous improvement and scalability. This has collectively improved the overall financial health and operational effectiveness of the business."
Clayton Coetzee, Agile Coach, The Warehouse Group
"The outcomes of this partnership have been overwhelmingly positive, with TWG experiencing tangible improvements in collaboration, efficiency, and strategic focus."
John Smith, Chief Legal Officer, AFF
"It was unfathomable that something so game-changing was possible to produce within such a short time. In three weeks, Brett and his team not only understood our fears and concerns, but also tailored an automated legal verification process which exactly fits the needs of our rapidly growing company."
Eli Abitbol, Managing Director, Existco
"The solution deployed made a massive difference to how we operate, and helps immensely with better visibility and planning of work."
Mike Dawes, Head of Operations, Experieco Ltd
"Elegance Group's approach to the implementation meant we were involved along the way to learn from an administrative perspective and could effectively manage the queues going forward."
Michelle Nefdt, Delivery Manager of Cloud & Infrastructure, Jarden
"Elegance Group has been pivotal in our adoption of JSM, and very supportive while working with us to provide options."
Frequently Asked Questions
An Atlassian Solution Partner is a certified organisation that collaborates closely with Atlassian to provide specialised consulting, sales and technical services for Atlassian products. Partners possess in-depth product knowledge and are equipped to deliver tailored solutions, including implementation, customisation and ongoing support, to help businesses effectively leverage Atlassian tools. Solution Partners are categorised into three tiers - Silver, Gold, and Platinum which reflect their level of expertise, training and customer success.
As an Atlassian Platinum Solution Partner, Elegance Group represents the highest tier of partnership. This designation recognises our extensive training, proven track record and commitment to delivering scalable, innovative solutions across diverse industries.
Working with an Atlassian Partner offers organisations unparalleled expertise and support in deploying and optimising Atlassian tools. Certified professionals bring a deep understanding of Atlassian’s products, ensuring they are implemented and customised to meet the unique needs of your business.
Key benefits of partnering with an Atlassian expert include:
Scalability and Best Practices: Partners ensure your Atlassian ecosystem is designed to scale, leveraging best practices to future-proof your investment.
Seamless Implementations: From initial setup to advanced integrations, partners ensure smooth deployments, reducing downtime and operational disruptions.
Optimised Licensing: Partners like Elegance Group help you manage and optimise your Atlassian licensing, ensuring cost-effectiveness and compliance.
Expert Training and Support: Receive hands-on training to empower your teams and ongoing support to adapt and grow with your business needs.
Elegance Group, as an Atlassian Platinum Solution Partner, provides unmatched expertise across the Atlassian suite. Our deep product knowledge, proven methodologies and commitment to delivering measurable results make us the trusted choice for businesses across New Zealand, Australia and the broader APAC region. Partnering with us means working with a team that is solely focused on helping you unlock the full potential of Atlassian tools.
Atlassian Solution Partners provide a wide range of services to help you maximise the value of Atlassian products. Services are tailored to meet the unique needs of each organisation and include:
Consulting and Solution Design: Assess your business challenges and design Atlassian-based solutions that streamline workflows and enhance team collaboration.
Implementation and Deployment: From initial setup to advanced configurations, your partner will ensure your Atlassian tools are deployed efficiently and customised to fit your processes.
System Integration: Seamlessly integrate Atlassian products with existing tools and systems to create a unified and efficient technology ecosystem.
Cloud Migrations: Whether moving from on-premises to the Cloud, consolidating instances, or upgrading, your chosen partner manages migrations with minimal disruption.
Licensing Management: Atlassian partners provide expert guidance on licensing, helping you optimise costs and ensure compliance while aligning your usage with your business needs.
Training and Enablement: Partners empower your teams through hands-on training and resources, ensuring they use Atlassian tools effectively and confidently.
Ongoing Support: Receive dedicated support for troubleshooting, upgrades, and system maintenance to keep your Atlassian environment running smoothly.
Elegance Group, as an Atlassian Platinum Solution Partner, offers all these services and more! Our singular focus on Atlassian ensures that every solution we deliver is practical, scalable and perfectly aligned with your goals.
Yes, Atlassian partners offer comprehensive services for both Atlassian Cloud and Data Centre, ensuring you benefit from the full potential of these platforms regardless of your infrastructure preferences.
Cloud Services: Atlassian partners help businesses transition to the Cloud with minimal disruption. This includes migrations from server or legacy systems, optimising Cloud environments, and ensuring data integrity and security. Partners also provide ongoing support to help businesses take advantage of the latest Cloud features and capabilities.
Data Centre Services: If you require high availability, scalability and control, Atlassian Partners offer tailored services for Data Centre deployments. This includes setup, configuration, and optimisation of Jira Software, Confluence, Jira Service Management, and other Data Centre products to meet the demands of enterprise-scale operations.
Elegance Group excels in delivering solutions for both environments. As an Atlassian Platinum Solution Partner, we understand the unique requirements of Cloud and Data Centre platforms. Whether you’re migrating to Atlassian Cloud, optimising your existing Data Centre setup, or evaluating which platform is right for you, our expertise ensures a seamless experience tailored to your business needs.
Atlassian is focussed on developing and enhancing its suite of collaboration and productivity tools rather than offering direct consulting or implementation services. Instead, Atlassian relies on its global network of Atlassian Solution Partners, including Elegance Group, to provide expert services tailored to the needs of individual organisations.
Solution Partners are certified to deliver a range of services, including:
- Implementation and deployment
- Customisation and configuration
- System integration
- Migrations to Atlassian Cloud or Data Centre
- Licensing optimisation
- Training and ongoing support
This approach allows Atlassian to focus on innovation while ensuring customers receive high-quality, hands-on services from trusted partners.
Being a Platinum Solution Partner represents the highest level of partnership within Atlassian’s Solution Partner programme. It signifies a partner’s exceptional expertise, advanced training, and proven success in delivering Atlassian solutions.
Platinum partners meet rigorous criteria, including:
Extensive Product Knowledge: Demonstrating deep expertise across Atlassian’s product suite, from Jira Software to Confluence and Jira Service Management.
Successful Track Record: Completing numerous projects that showcase the ability to solve complex business challenges and deliver measurable results.
Ongoing Training: Maintaining the highest levels of certification to stay up to date with the latest Atlassian advancements and best practices.
As an Atlassian Platinum Solution Partner, Elegance Group delivers world-class solutions tailored to meet the specific needs of businesses. Our designation reflects our commitment to excellence and ensures that our clients receive industry-leading guidance, seamless implementations and unparalleled support.
Partnering with a Platinum-level expert like Elegance Group means you can trust that your Atlassian tools are being implemented and optimised by the best in the business.
Atlassian Specialisations recognise Solution Partners with advanced expertise in specific areas of Atlassian services. These specialisations highlight a partner’s ability to deliver exceptional results in key domains and provide additional assurance of their technical capability and experience.
The current Atlassian Specialisations include:
Cloud Migration: Recognises expertise in migrating, deploying, and optimising Atlassian Cloud products. Partners with this specialisation have extensive experience managing complex Cloud migrations and ensuring businesses maximise the benefits of Atlassian’s cloud solutions.
Agile at Scale: Focuses on helping organisations implement agile methodologies across teams and departments, using Jira Align to improve collaboration and alignment.
IT Service Management: Highlights a partner’s proficiency in implementing Jira Service Management to modernise IT operations, automate workflows, and enhance service delivery.
By working with a partner who holds one or more Atlassian Specialisations, businesses can trust they’re engaging a team with a deep understanding of that particular area.
Elegance Group, as an Atlassian Platinum Solution Partner, leverages these specialisations to deliver tailored solutions that address unique business challenges. Whether migrating to the Cloud, scaling agile practices, or modernising IT service management, we provide expertise that drives measurable results. We are a Cloud Migration and also an IT Service Management Specialised Partner.
Yes, Atlassian Partners like Elegance Group can absolutely help with Atlassian licensing - and the great news is, it’s one of our speciality areas. As a trusted Atlassian Platinum Solutions Partner, we bring a wealth of expertise and access that you won’t find going directly to Atlassian or through general resellers.
Here’s how we can help:
Expert Knowledge of Licensing
We specialise in Atlassian products, from Jira to Confluence and beyond, and understand the intricacies of their licensing. This means we can provide accurate advice on what licenses and plans will work best for your organisation’s needs. Whether you’re optimising your spend or navigating complex licensing structures, we’ve got you covered.
Faster, More Efficient Licensing Processes
Through our partnership with Atlassian, we have access to a dedicated service desk and live chat support, enabling us to turn around quotes faster than if you were to approach Atlassian directly. We can consolidate and simplify your licensing, ensuring that billing and renewals are streamlined.
Cost Savings
Our licensing analysis services have saved clients significant amounts of money. We can identify underutilised licenses, redundant apps, and areas where native functionality can replace third-party tools. Often, we find savings of 30-40% in clients’ bills by optimising their configurations.
Tailored Solutions for Consolidation and Renewals
If you’re managing multiple licenses with staggered renewal dates, we can co-term your licenses, aligning them into a single annual bill. This includes both your core Atlassian products and marketplace apps.
Global Reach and Customer-Centric Approach
Elegance Group provides licensing support to clients worldwide. We work for you, not just with Atlassian, ensuring the licensing journey is straightforward, cost-effective, and tailored to your requirements.
By partnering with us, you’re not just buying licenses; you’re gaining a trusted advisor dedicated to ensuring you get the most out of your Atlassian investment. Let’s chat about how we can make Atlassian licensing work harder for you.
Yes, Atlassian Partners like Elegance Group can absolutely help with licensing of Marketplace add-ons. Here’s how we add value in this space:
One-Stop Shop for Add-On Licensing
We can procure any add-on available in the Atlassian Marketplace on your behalf. Whether you need advanced reporting tools, integrations, or enhanced features, we’ll handle the licensing process seamlessly, saving you the hassle of managing multiple vendors.
Preferential Pricing
In some cases, we can even secure preferential pricing for Marketplace add-ons, helping you get the tools you need at a lower cost.
Cost and Usage Optimisation
Marketplace add-ons often contribute a significant portion of an Atlassian bill. We’ll analyse your current add-ons, ensuring you’re not overpaying for tools you don’t need or could replace with native Atlassian functionality. This review typically reduces add-on costs from 30-40% to just 10-20% of your total spend.
Simplified Billing
We consolidate your add-on licensing with your core Atlassian subscriptions into a single annual bill. This simplifies administration and ensures you have a clear overview of your total Atlassian Opex.
Expert Guidance on Add-On Selection
Not sure which add-ons suit your needs? Our experts provide tailored recommendations based on your unique use case, helping you find tools that align with your goals while staying cost-effective.
Ongoing Support
As an Atlassian Platinum Solutions Partner, we offer support beyond licensing. From setup to optimisation, we ensure your add-ons deliver the maximum value for your investment.
Working with us means you’ll have access to our deep expertise, streamlined processes, and cost-saving insight - taking the guesswork out of managing Marketplace add-ons. Let us help you get the most out of your Atlassian ecosystem!
Elegance Group provides Atlassian services with global reach, assisting clients across the world wherever English is the primary business language. Here’s what makes our geographic coverage so robust:
Support Across Time Zones
We work with clients in many regions, ensuring we’re available when you need us. Our team’s expertise and streamlined processes make collaboration seamless, no matter where you’re located.
Global Licensing Services
From Australia and New Zealand to Europe, North America and beyond, we offer comprehensive licensing solutions for Atlassian products and Marketplace add-ons. Whether you’re consolidating licenses or need help managing renewals, we’ve got you covered.
Virtual Engagement for All Atlassian Services
Our services, including implementations, migrations, optimisation and support, are fully accessible online. We leverage virtual collaboration tools to deliver high-quality results without geographic limitations.
Expertise That Translates Anywhere
As a trusted Atlassian Platinum Solutions Partner with IT Service Management and Cloud Migration specialisations, we bring a level of skill and knowledge that can be applied to any business context or industry, no matter the location.
Tailored Solutions for Regional Needs
While our coverage is global, our solutions are always tailored to the specific needs of each client, ensuring we consider local requirements, challenges and opportunities.
At Elegance Group, we believe geography should never be a barrier to delivering exceptional Atlassian services. If you’re looking for expertise, efficiency and a partner who truly understands your needs - wherever you are - we’re here to help.
Resources
We’re dedicated to helping organisations unlock the full potential of their Atlassian tools. Our resources section delivers a wealth of insights, including success stories, whitepapers and blogs - all designed to inspire and inform. Explore these resources to discover how we’ve partnered with our clients to overcome their curly business problems, gain access to expert analysis on industry trends and receive practical advice which will help enhance your team’s performance and maximise your Atlassian investment. Dive in now to see how our exclusive focus on Atlassian solutions can drive success in your organisation.
Transforming Business Success
