Rovo
Work smarter, not harder – meet your new AI teammate
Rovo – bringing order to the chaos of scattered information. Powered by Atlassian Intelligence, Rovo, with its forward-thinking AI capability, connects your tools, teams and knowledge across the entire Atlassian ecosystem. From summarising tickets and suggesting next steps, to surfacing relevant documents and answering team questions, Rovo transforms how teams access and act on information. It’s like adding a tireless, always-on teammate who knows exactly where everything lives and how to get work done faster.
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What is Rovo?
Benefits of Rovo
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Accelerated Decision-Making
Get the answers you need faster with AI-powered search and chat designed for real-world work
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Fewer Distractions
Centralised access to knowledge and tasks means less time switching tools and more time focused on outcomes
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Better Use of Knowledge
Surface relevant insights automatically from across your organisation, even from silos you didn’t know existed
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Productivity Without Coding
Empower non-technical teams to build and automate using simple, intuitive tools
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Smarter Collaboration
AI agents support every team member, making it easier to get work done together
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Fast Time to Value
Rovo is built into Atlassian Cloud, meaning teams can start seeing results from day one
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Peace of Mind
Your data stays safe and access remains tightly controlled with native Atlassian security
Rovo Features
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Rovo Search
Enterprise-grade AI search across all your connected tools, apps and knowledge bases -
Rovo Chat
Conversational AI assistant that delivers answers and insights in natural language, tailored to your context -
Rovo Agents
AI teammates with built-in skills designed to work alongside Jira in automating tasks and guiding you through work, from within Atlassian Cloud. Use cases include:
- Issue Organizer - Rovo agent assists engineering teams by moving issues into sprints and assigning them to epics, facilitating efficient sprint planning and backlog management.
- Release Notes Drafter - Rovo agent quickly creates release notes from multiple Jira issues, streamlining the documentation process for product releases.
- Develop Incident Response Plans - Rovo Chat provides instant insights to develop comprehensive incident response plans, including breach detection, communication strategies, containment measures, and recovery procedures.
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Rovo Studio
A unified, low-code/no-code builder that allows teams to create custom agents and automations. Rovo studio currently supports links to Automations and Natural language built Rovo Agents. -
Teamwork Graph
The engine behind Rovo’s personalisation, connecting people, work and knowledge to deliver highly relevant results -
SaaS App Integrations
Streamline your enterprise search by connecting your favorite SaaS applications such as Teams, Slack, Google Docs etc, to name but few - see the extensive full list here. -
Security and Privacy
Built with enterprise-grade controls and native Atlassian permissions to protect sensitive data. Connectors also respect permissions - for example, Slack channel the users can’t access shouldn’t be revealing any data
Integrations
Powered by Atlassian’s Teamwork Graph, Rovo understands the relationships between people, projects and knowledge across your tools, making insights more relevant and actionable than ever. And with security built into the core, your data stays protected while Rovo works behind the scenes to connect the dots.
Who uses Rovo?
Rovo is built for modern teams who are drowning in tools, information and context switching.
Whether you're in engineering, product, IT, or operations, Rovo brings clarity to chaos by surfacing the right knowledge at the right time.
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Product Managers
Product Managers use Rovo to quickly access customer insights, product requirements and roadmap context without trawling through Confluence or Jira
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Engineers
Engineers rely on Rovo to surface documentation, resolve blockers faster and stay focused on code - not admin
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IT and Support Teams
IT and Support Teams benefit from intelligent answers to tickets, automated task handling and faster resolution times through smart agents
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Ops and Business Teams
Ops and Business Teams use Rovo to tie together conversations, dashboards and tasks from across their SaaS tools, all in one AI-powered workspace
From daily stand-ups to long-term strategic planning, Rovo is the teammate who never forgets, always finds and helps every role work smarter.
Pricing & Licensing
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Great news! - Rovo is included in all paid Jira, Confluence and Jira Service Management subscriptions. There are some usage guidelines, you can find all the details here . As of May 2025, for Standard users it’s not included but it’s on its way!
Need help
understanding which plan fits your team?
As an Atlassian Platinum Solution Partner, Elegance Group will help you to optimise your Atlassian licensing alongside other Atlassian tools, align your product tiers for cost efficiency, and provide an ROI-driven licensing analysis to ensure you’re only paying for what you actually use.
Get In TouchAbout Elegance Group
We’ve helped clients worldwide solve many process and business problems by thinking just a little bit differently. We are dedicated to solving complex business challenges through tailored solutions that empower organisations to thrive. As a leading Atlassian Platinum Solution Partner, we specialise in streamlining operations, enhancing efficiency, and delivering measurable results for businesses.
Where We Operate
What Sets Us Apart?
Unparalleled Expertise >
We’re an Atlassian Platinum Solutions Partner and specialise in delivering tailored Rovo and other Atlassian solutions that solve curly business problems.
Cost Optimisation >
We help clients save money by consolidating licenses, identifying unused tools and replacing third-party apps with native Rovo features.
End-to-End Support >
From implementation and training to ongoing support, we’re your partner throughout the journey. Our team ensures a seamless transition and provides expert advice whenever you need it.
Focus on
ROI >
We know ROI is important to all our customers, so we put a lot of effort into the ROI model. The beauty of Rovo is that once you’ve leveraged it to solve one problem, you can re-use it to solve a myriad of others.
EG’s approach to Rovo
At Elegance Group, we see Rovo as more than just another AI feature, it's a transformational layer that helps your teams work smarter, faster and more confidently. Our role is to make sure Rovo doesn’t just get turned on, it gets embedded in the way your teams think, find and act across tools. Whether you're curious about early access or ready to scale AI across your Atlassian stack, we're here to guide the way.
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Tailored Readiness Assessments
We help you understand how Rovo fits into your current Atlassian environment, from eligibility and setup to integration with your existing knowledge sources -
Hands-On Enablement
Our team works directly with yours to configure Rovo search, chat and agents so they align with how your people actually work and deliver value from day one -
Future-Proof Guidance
As Rovo evolves, so does our support. We’ll help you track feature rollouts, licensing changes and new use cases to make sure you always stay a step ahead
Proven Expertise
Mitchell Mak, Head of Delivery, VeVe
“We needed assistance with elevating our use of the tools. EG came through and helped expedite tool mastery - without us having to master the tool in-house. They do what it says on the tin – solve curly business problems!”
Erin Burke, Global Head of Procurement and Support, Pepperstone
"Elegance brought a level of knowledge about the potential of Atlassian within our current entitlements and the long term opportunities that allowed us to start doing strategic planning. The technical skills of the team we worked with helped uplift our maturity and transition internal teams into a new toolset..."
Gavin Strelitz, Implementation Leader, ASL
"All in all it was a very professional, collaborative and easy working engagement which resulted in strong outcomes for ASL."
Andy McCarthy, General Manager of Technology Engineering, NRMA
"Elegance Group was great to work with, their Atlassian JSM experience was obvious from the outset and hugely beneficial particularly when both teams underestimated the challenge in migrating from the NRMA Service Now incumbent towards the new JSM platform."
Richard Lane, Director of Security & Global IT, Zip
"What we'll spend this year with Elegance Group will save me 3-4 times that amount in Atlassian licensing."
Shaun Roos, Program Manager, Harrison.ai
"We’ve increased efficiency and enhanced our compliance, continuous improvement and scalability. This has collectively improved the overall financial health and operational effectiveness of the business."
Clayton Coetzee, Agile Coach, The Warehouse Group
"The outcomes of this partnership have been overwhelmingly positive, with TWG experiencing tangible improvements in collaboration, efficiency, and strategic focus."
John Smith, Chief Legal Officer, AFF
"It was unfathomable that something so game-changing was possible to produce within such a short time. In three weeks, Brett and his team not only understood our fears and concerns, but also tailored an automated legal verification process which exactly fits the needs of our rapidly growing company."
Eli Abitbol, Managing Director, Existco
"The solution deployed made a massive difference to how we operate, and helps immensely with better visibility and planning of work."
Mike Dawes, Head of Operations, Experieco Ltd
"Elegance Group's approach to the implementation meant we were involved along the way to learn from an administrative perspective and could effectively manage the queues going forward."
Michelle Nefdt, Delivery Manager of Cloud & Infrastructure, Jarden
"Elegance Group has been pivotal in our adoption of JSM, and very supportive while working with us to provide options."
Frequently Asked Questions
Resources
We’re dedicated to helping organisations unlock the full potential of their Atlassian tools. Our resources section delivers a wealth of insights, including success stories, whitepapers and blogs - all designed to inspire and inform. Explore these resources to discover how we’ve partnered with our clients to overcome their curly business problems, gain access to expert analysis on industry trends and receive practical advice which will help enhance your team’s performance and maximise your Atlassian investment. Dive in now to see how our exclusive focus on Atlassian solutions can drive success in your organisation.
Transforming Business Success
