Events

Jira Service Management has evolved rapidly in 2025, and many teams are now asking how to take it beyond IT and into true enterprise service management. In this customer-led conversation, Harrison AI and Xero share their journeys, lessons and priorities for 2026 as they expand JSM across the business.

Two JSM experts battle their top updates of 2025, plus what needs to be on your 2026 roadmap. Join Rick Earl and Brandon Davies as they each reveal their top 3 JSM updates of 2025 — without knowing what the other is bringing! They’ll react, debate and compare each pick live as they walk through the updates that matter most.

The Strategic Software series has brought together IT and business leaders across the region to tackle one of today’s biggest challenges: reducing SaaS waste, simplifying tooling stacks, and getting more out of Atlassian tools. Now, for the finale in Sydney, we’re wrapping things up with a session that blends practical strategies and future insights.

Budgets are tighter, stacks are bloated, and renewal cycles keep creeping closer. If your organisation is drowning in tools but starved for value, it’s time to take a smarter approach to SaaS spend. Join Steven Baker, Founder of VendorSage, for a candid, practical session on cutting through SaaS sprawl and turning spend into strategy.

In this live Q&A, Erin Burke, Head of Procurement at Pepperstone, will share how procurement teams can work hand-in-hand with IT, finance, and vendors to deliver smarter investments, avoid costly missteps, and build partnerships that drive real business outcomes.

Tight budgets? Tool chaos? It's time to rethink your SaaS strategy. Join Rick Earl for a practical, insight-packed webinar on getting more from the tech you already have.

Join us as we explore some of the curliest business problems we’ve solved for organisations across Asia-Pacific, using Jira Service Management.

Brandon Davies from Elegance Group will demonstrate how to unlock JSM’s full potential with AI, while Mark Edwards from Atlassian shares an inside look at what’s next for AI in JSM.

Join us for an exclusive first look at Data Manager, JSM’s latest feature designed to simplify and enhance your data management.