Harrison AI Consolidates Atlassian Cloud for Efficiency and Growth

The Opportunity

Harrison AI was managing multiple Atlassian Cloud sites across separate monthly subscriptions. With annual price increases averaging 7.5%, costs were projected to exceed AUD 789k within two years. Beyond the financial impact, this fragmented setup created inconsistency between teams, siloed collaboration, and scattered knowledge management.

Enterprise licensing had been proposed prior to Elegance Group’s involvement. While it offered potential benefits, it was an expensive, long-term commitment that didn’t fully address the immediate challenges. Elegance Group was brought in to explore a more balanced approach that reduced costs, simplified collaboration, and aligned with Harrison AI’s growth trajectory.

“When Annalise and Harrison merged about 18 months ago, a big focus for us was aligning our systems, policies, and teams,” says Raj Bhuva, Global Head of IT at Harrison AI. “We’d solved short-term access issues through Microsoft Entra cross-tenant sync, but the rising costs and user experience made it clear we needed a long-term fix. Atlassian was the last big piece of the puzzle, and also the most deeply embedded.”

Raj connected with Brett from Elegance Group, who came highly recommended by Harrison’s internal program manager.

“What made me choose Elegance Group was trust. Trust in their ability to execute quickly, maintain quality, and deliver cost efficiencies. It felt like changing the engine on a jet mid-flight, but I knew we had the right people helping us do it.”

The Solution

Elegance Group partnered with Harrison AI to consolidate multiple Atlassian Cloud sites into a single environment under Atlassian’s new Teamwork Collection Premium bundle.

The bundle includes:

• Jira Premium and Confluence Premium
• Loom Business + AI for enterprise-grade async communication
• Rovo Agents for intelligent automation and knowledge access

By transitioning from standalone products to the Teamwork bundle, Harrison AI gained a cohesive, AI-enhanced platform that simplified administration and improved collaboration, while reducing overall spend.

The migration timeline was tight: four weeks to complete consolidation and avoid Atlassian’s upcoming 7.5% price increase. Elegance Group’s structured project management, daily stand-ups, asynchronous Slack communication, and direct coordination with Atlassian kept the project on track and transparent.

“Elegance Group became an extension of my team,” Raj says. “We had just four weeks, but from the moment we signed, they were ready. Their organization, transparency, and constant communication made a complex migration feel smooth and controlled, even under intense pressure.”

The project’s biggest challenge wasn’t purely technical. Change management and alignment across multiple IT environments, vendors, and teams required precise coordination.

“We actually flipped our original plan mid-way, migrating Harrison into another environment and then rebranding it, because it was faster and cleaner,” Raj recalls. “I was literally at the airport on a business trip while the team was executing. It was that level of coordination and trust.”

The Impact

The results speak for themselves:

• AUD 229k avoided spend over 24 months
• 4.4x ROI – every $1 invested in services delivered over $4 in savings
• Break-even within 6 months

“Our three main goals were speed, quality, and cost optimization, and Elegance Group delivered on all three,” Raj says. “Our systems have finally caught up with our team structure, which has eliminated a lot of friction in how we work day-to-day.”

The centralization also paved the way for broader AI adoption across Harrison AI’s collaboration ecosystem.

“Now that we’ve unified everything, we can focus on our enterprise AI strategy,” Raj adds. “We’re already experimenting with Rovo AI, and having everyone on the same license makes it far easier to embed AI across the business.”

The migration delivered immediate value and set the foundation for long-term innovation, aligning perfectly with Atlassian’s strategic shift toward bundled, AI-driven teamwork.

“The feedback from across the company has been overwhelmingly positive, from our CEO to our senior executives. Everyone’s aligned, collaboration is seamless, and the migration felt effortless. Elegance Group played a huge part in making that happen.”

Interested in how your organisation could consolidate your tooling and optimise spend? Reach out to our team today.