Elevate ITSM with AI: Unlock the Power of JSM
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Online
11 March, 2025
1:30 pm NZDT
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Elevate your IT Service Management with AI
Atlassian has been hard at work enhancing Jira Service Management (JSM) with AI to supercharge service management. Join us for an exclusive webinar where we’ll explore these new capabilities and show you how to maximise efficiency and productivity.
Brandon Davies from Elegance Group will demonstrate how to unlock JSM’s full potential with AI, while Mark Edwards from Atlassian shares an inside look at what’s next for AI in JSM.
You Will Learn
- What JSM’s key AI features are and how they work
- How AI in JSM can streamline service management and boost efficiency
- Practical steps to start using these features immediately
- An exclusive sneak peek at JSM’s next AI innovations
Speakers
Brandon is an Atlassian Certified Expert and data analyst with extensive experience designing and implementing automation solutions across Jira, Confluence, Trello, Bitbucket, and Jira Service Management. With a strong focus on efficiency, he combines his Atlassian expertise with data analysis skills in Python and Excel to turn complex data into actionable insights.
With 23 years in the IT industry, Mark is a seasoned solutions architect and pre-sales expert. His experience spans managed services, ITSM, enterprise systems management, cloud solutions, and data centre services, helping organisations align technology with business outcomes.
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